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  • Writer's pictureBarsha Singh

Impact of Digitalization on Finance

Updated: Apr 3

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Image Source- Ernst & Young

Organisations that want to provide improved customer services and experiences must integrate a variety of current and emerging technologies in line with changes in both internal and external relationships. This process is known as digitalization. The modern buzzwords for our country's improved and sustained industrial and financial progress include initiatives like Make in India and Digital India. In order to link every nook and cranny of the nation, the government promotes technology adoption and upgrade while also offering connection with high-speed bandwidth.

This has made the enormous untapped market for internet connection in India accessible. A form of revolution in the Indian financial industry has been brought about by digital payment services provided by banks including Unified Payments Infrastructure (UPI), Bharat Interface for Money (BHIM), mobile money, and e-wallets. It's essential to adapt and execute very capital-intensive global technologies, infrastructure, and procedures if you want to stay on top of the game. Data integrity, authentication (including third party authentication), and trust factors in financial transactions are becoming more significant as a way to protect customers.

By using digital technology, it is hoped to increase customer happiness and value via unified customer experiences, quicker output, limitless banking volume, financial inclusion, operational efficiency, scale of economy, etc. In many sectors, including the domains of financial transactions, digitalization has increased efficiency and enhanced the consumer experience.

Advantages of digitization for the finance department


Digitalization has had a substantial and disruptive influence on the banking industry. The finance department should become digital to get the following main advantages:

The rapid development of technology has compelled organisations across a wide range of sectors to opt to modernise their internal operating systems. Under the strain of recent changes in the business environment, adjustments and implementations that may have taken years to complete were accomplished quickly.

The finance department is one of the more advanced ones along this route; yet, while being among the first in many firms to embrace digitalization, it is still behind in the digital conversion of procedures important to relationships with internal and external customers or stakeholders.

The effectiveness of these departments is increased, and employee stress is decreased, thanks to the digitization of financial management operations. Implementing digitalization is now required, when it was previously more of a choice.

In the present business climate, organisations must have access to information practically constantly, whether they are operating locally or remotely. In this way, the finance department's digitization provides benefits and solutions that help ensure that all business activities run smoothly.

Regardless of context, we are aware that quick, relevant, and safe access to financial information is crucial. Just as it is crucial for the financial sector to concentrate on digital practises, stay up with technology, and address stakeholder concerns. Employee productivity increases, corporate processes are streamlined, and businesses may provide better services thanks to internal operations being digitalized.

Among the advantages of the finance department's digital transformation are the following:


Minimising errors

What kind of frequent errors does this department make? flaws in writing, broken links, unsecure outdated data, and other associated problems. the list is endless. The usage of a single platform for the financial management component is prioritised by the digital transformation. Teams are given a 360-degree view of the reports and indications in this fashion, making it much simpler to spot problems.

Organisation is essential, and using digital transformation helps to keep everything, even across departments, centralised and organised. The final result is a decrease in mistakes and improved adherence to statutory standards and financial laws.

Powerful data security

Risks to information security include working with private financial data and lacking cybersecurity knowledge. CFOs and other senior management figures must thus establish a solution that gives information security high priority. Sensitive data may be safely kept in a system in a digitalized financial department. Advanced security is required to safeguard sensitive information and efficiently control who has access to it, both within the team and outside organisational boundaries.

Complex analyses

For real-time data processing, new digital technology and transparent procedures are crucial. Additionally, they greatly simplify the performance of complex analyses. Analyses won't need to be reviewed manually anymore. The accuracy of management data will increase with a digital procedure for producing sophisticated reports, which will also shorten the time spent on these monotonous duties. The finance team may also benefit from adaptive automated analyses with the proper solution and stop depending on manual procedures to receive data processed precisely for certain management needs.

Worker performance

Employees in many financial departments still squander time on monotonous, repetitive procedures that may be streamlined via digital transformation. Digital technologies may facilitate procedures like supplier management, cash flow forecasting, commitment planning of all kinds, and audit preparation. The finance teams' job is aided by the digital revolution, which makes it simpler and more productive.

As a result,

The use of digital procedures enables financial teams to operate with the necessary tools from the office or at home when new global problems develop. Even if it has already begun, the digital transformation of financial departments must be sped up for teams to optimise financial operations, foster more teamwork, and unlock the value of data via automated analysis. All of this facilitates the work of the finance division.


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